[Resolved] Zoom Car — regarding pedl cycle locking unlocking n end trip issue

Rohit Ravindra Deshmukh

from Igatpuri, Maharashtra

Address:	411004
Website:	Zoom

Hi,

I have not uesd the cycle code no #101917. I have unlock it but it didn't happen... So it's there in the same place.. My trip not stopped still it's taking.. It's a technical issue.. Solve it asap... I didn't even ride the cycle and unlock also.. Your counting the hours and one more thing ur sending message to keep in pedl station.. I didn't take cycle... But ur taking money and asked to return it.

Do something with this problem... I want to use zoom app service in future bt if this type of issue happens then no one will use this.
Please, resolve query asap...
Cycle code no #101917

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May 7, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2018

Zoomcar Customer Care's response Hello Rohit,

Greetings!

We are sorry for the trouble caused. We request you to kindly send an email through our contact us page, the concerned team shall revert to the email on priority. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Kiran.S