[Resolved] Zoom Car — regarding refund payment not received from zoom car | |
I had booked a zoomcar from pune on 22nd december 2018. Booking id — jps6firo3 the refund of safety deposit amounting rs 2704 was to be done within 1 month, it has been more than 1 months now. I haven't received my refund since then. As i've already mailed you so many times regarding the same issue this isn’t a right way to treat your customer I have already called so many times and now am not able to contact them. When the date went beyond a month still i did not get my refund and tried contacting customer care i could not. There is no way to talk to a customer care executive. Please look at the same... Booking id — jps6firo3 Was this information helpful? | |
Mar 10, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Feb 06, 2019 Zoomcar Customer Care's response Dear User, Based on the complaint raised, we did have a check on the booking. Upon checking, we see that the refund has been successful from our end. If you have not received the amount, please send a PDF of your bank statement for us to check and update you on the refund. Please refer to the screenshot for your reference. Regards, Sowmya  | |
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