[Resolved]  Zoom Car — reimburse

Dear team,
I would like to convey that i had booked a car on 7th may 2018 for the duration of 6 days and eventually made the payment of rs 17570. But while uploading the documents it was not taking my documents as i am a french national.
So, i cancelled my booking due to inability of zoomcar to take my documents.

I was informed that i will get the refund of rs 11285 only.

It means i was levied with the penalty of rs 6285, which is a huge amount.
You are requested to kindly arrange for refund of my penalty amount as it is not my fault that you are not accepting my documents.

I need response early so as to avoid me to go legally with zoom car. For your information i have still not receive the balance 6285 inr. If it is not done asap i will be obliged to engage the french embassy lawyer to solve this issue

Thanks
Jonathan molenga