[Resolved] Zoom Car — removal of driving licence
BRUNDHAVAN COLONY,OPP:GAYATRI TIFFIN'S LANE, Secunderabad, Telangana, India
Rurushalika datrak on Jun 12, 2019
This is to bring into your notice that one of my friend is using my driving license in his zoomcar account. I request you to kindly remove my driving license from his account or delete his account. I called on your customer service number several times but they haven't removed it neither deleted his account. If something went wrong in future i will not be responsible. Zoomcar will be responsible as they didn't called me before approving my license for someone else account, just on the basis of my drving license image they approved it without doing any background verification. I have requested your customer representatives many times but they are not taking any action. This is leading me alot of mental pain. I request you to look into this issue.
Complaint marked as Resolved Jul 23, 2019
[Jun 16, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response, Jun 19, 2019
Please drop an email through our contact us page from the registered email ID, we shall have a check and revert to the email.
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