[Resolved]  Zoom Car — security deposit not refunded even after one month of completion of my trip

Address:

Ranga Reddy, Andhra Pradesh, 500098

I have booked zoom car with booking id jps6bvxfw on 17th june 2019 and my trip got completed on 19th june 2019. On 19th i got a msg from stating my security deposit of 2999 got initiated and get it into my account by 29 june 2019. I waited till that day and again on 29 june 2019, i got a msg again stating my money is initiated and i get it by 8th july 2019. So i called them and they said that my money got actually initiated on 29 june and told me to wait till the mentioned date so i waited but my money have not yet credited later i called them 3 times then they said i need to wait till 13th july as then it will complete 15 days. I even did that but money has not yet returned back so called them again and asked for reference number they gave me fake reference number twice as i have confirmed with my bank then they asked me to send my bank statement from the date of my booking i even did that and after calling again they said to me that they will send me the imps till the end of the day. But i didn’t receive anything from them. Again i called them they said they will contact the team and asked me to wait. It is over one month and i haven’t received my money back. They only cheat customers. My balance got charged around 500 rupees for calling them numerous times and i kept so many emails but not proper u will get the only system generated mails every time.