[Resolved]  Zoom Car — self drive car

Address:

Ahmedabad, Gujarat

I have booked a tata xenon manual from 29th novemner 2019, 3pm to 3rd december 2019, 9 pm and paid the rent of rs. 7752 online through credit card.

I was intimidated about the location through a link in sms and app. I checked the area. But at the time of picking up the car the location service to navigate to the car was disabled and when i reached the location security said that zoomcar cars are no more parked here.

I tried connecting to customer care many times and wasted both time and money but couldn't talk to a single executive and my booking was not registered into their systems.

Many mails have been sent to the [protected]@zoomcar.com mail but again no response.

Now i am not able to get the car access nor any whereabouts of my money. Nobody has contacted me to give access to car also as still my booking period is on i may use the service as planned. But already i have lost more than 24 hours from my 5 day trip to ahmedabad.