[Resolved]  Zoom Car — Service

Address:560034
Website:www.zoomcar.com/bangalore

I had booked a Drive and after booking I got payment confirmation message also. After a telephonic conversation with them that i have not got any update in my future bookings and they told me to wait for 4 hours and after disconnecting the call immediately they sent me cancellation mail.
I scheduled my plans also and at last zoomcar cancelled my booking.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Manu,

Greetings!

We apologize for the inconvenience caused.

We have gone though your booking and we would like to inform you that the booking got cancelled due to vehicle shortage.

We've taken this up as a feedback and we'll take necessary steps to avoid such instance in future.

Appreciate your corporation and understanding in this regard.

Regards
Tejas
Social Media team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5660
    Pending
    11
    Resolved
    2593
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information