[Resolved] Zoom Car — service faults | |||
I booked a cycle 101844 stationed at my office location & used it for around 15 - 20 minutes, but unable to end trip stating parking is full and end trip at some other station, which also shows the same message. I am being charged for 2nd 30 minutes ride as well. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority. Was this information helpful? | |||
Jun 12, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support May 12, 2018 Zoomcar Customer Care's response Hello Kuber, Greetings! We are sorry that you are unable to end the trip. We request you to kindly send an email through our contact us page. We shall resolve the issue on priority. Here’s the link for your reference - https://www.zoomcar.com/bangalore/contactus Regard Wasim Zoomcar | |||
 1 Comment | |||
Comments
I used cycle for 15 minits and not able to end trip its 16 hours now and it’s still deducting my Money. There is no any other help desk to resolve the problem. No reply for mails . There is no head office to contact or any custom cair no..
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5657
Pending
12
Resolved
2592
View all 5657 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information