[Resolved] Zoom Car — spare tyre was already missing still damage charges applied

 
1 Review
Zoomcar Pvt Ltd, Bangalore, Karnataka, Noida, Uttar Pradesh, India
 pratik2424 on Dec 13, 2019
I had booked zoomcar on 12/05/2019 and my booking id is jps6bg0z8. The spare tyre was already not there when i received the car still zoomcar is applying false damage charges against me. I am supposed to get refund of ₹4680 and the company is asking me for 4000₹ of damage charges outstanding. What a cheat and fraud company. Checked this website and there are thousands of fraud cases against zoomcar.

spare tyre was already missing still damage charges applied
Complaint marked as Resolved Jan 14, 2020

Complaint Status


[Dec 13, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified Support
Zoom Car Customer Care's response, Dec 14, 2019
Hello Pratik,

Greetings!

We understand your cocnern here. Upon checking. The issue was not reported during the vehicle to pick up about the spear the missing. The charges have been confirmed after a thorough check. We regret to inform you we will not be able to reverse the charges here.

Regards,
Imran
Zoomcar
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    Zoom Car - spare tyre was already missing still damage charges applied