[Resolved] Zoom Car — speed governor

Mohammed Haj

from Mumbai, Maharashtra

Address:

560066

Zoomcar is cheating people by not mentioning abt the speed limit as 80 and they are not telling abt the permit for kerala which costs 2000rs. I have wasted 150 talktime calling their customer representative doesnt help, her name is malvi (She said if permit for 3, 6 or 12 months zoomcar will reimburse.

I have been calling them to enquire about the speed governer but they dont want to help at all

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Jul 7, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2019

Zoomcar Customer Care's response Hello Mohammed,

Greetings!

We are sorry for the trouble caused. We understand your concern here. Please note, not all our vehicles are equipped with speed governor and we are yet to implement this on all our vehicles. Hence, the policy remains the same. There is a sticker on the windshield for the vehicles in which speed governor is installed so that customers are aware of the same.

Also, we do reimburse Kerala permit for 3, 6 or 12 months.

Regard
Wasim
Zoomcar