[Resolved]  Zoom Car — they fined us unnecessary zoomcar exposed

I will start my case from beginning
On 25 of september we booked a nexon car for 3 days at 3994 in vishakhapatnam
Then in morning we taken the car and doing all checklist given by app then we taken the car aprx 9 o clock after only 39 km driven the car automatically stopped
Then we called them they given mechenic at 4 o clock he said the fuel is low that's why car is not starting then we refuel the car of 1500 but car doesn't start then he tried everything he can but car doesn't start
At 8 o clock in evening they toe the car and drop to the service centre they promised us that they will refund amount in 24 hours that's why give up the car we came back to hotel by private taxi
Then we called them daily about refund they said daily we would inform u after 48 hours
After 10 days they updated on app that you are fined 1000 for damaging car we were shock then i called in costumer service they said this fine is temporary after inspection it will turn out to be less
Then yesterday they called us and said that were your fault you damage the car key and our fine is right
Just think little how can a car key be damaged in running car they doesn't find anything to charge that's why they fined us unnecessary
Great job zoomcar
Zoomcar is a fraud company they charge unnecessary
And i want my total refund of fuel and booking amount