[Resolved] Zoom Car — threatening calls from zoom cars executive

[Resolved] Zoom Car — threatening calls from zoom cars executive

H Himanshu Janu from Gurgaon, Haryana

Hello i am himanshu janu, i am very disappointed while informing you that i am getting calls from one of your executives name yusuf who works in finance department. He called me twice regarding my outstanding amount and instead of asking me the reason behind the delay in payment, he threatened me and spoke to me in a rude way. As i am aware of customer’s rights i would like to complain about this incident and request you to take strict action against him. I have attached a file regarding the call details. If you need any assistance from my end please contact me on [protected]. +1 photos Was this information helpful? No (0) Yes (0)
Feb 23, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 21, 2019 Zoomcar Customer Care's response Hello Himanshu, Greetings! We are sorry for the trouble caused. We see that late fee, late charge and excess kilometre charges levied to the booking. Request you to kindly pay the amount has earliest to avoid any penalty. Regard Wasim Zoomcar
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