[Resolved] Zoom Car — till date refund not received from zoom car.. | |||||
I have cancelled on dated - 24th jan and as per zoomcar auto mail reply where mentioned that refund will intimate by 25th jan or withing 7 working days but till date haven't received any single email or single phone from zoomcar.com regarding refund. Worst service i have ever seen. I dont know why it takes too long for refunding amount. Very poor experience. I have email them many times but they are not providing me any resonable response. Even i have communicate the same things via email as well and tried zoomcar number as well but both are not working well. Was this information helpful? | |||||
Feb 12, 2019 Complaint marked as Resolved I have Cancelled on dated - 24th Jan and as per Zoomcar auto mail reply where mentioned that refund will intimate by 25th Jan or withing 7 working days but till date haven't received any single email or single phone from zoomcar.com regarding refund.
Worst service i have ever seen. I dont know why it takes too long for refunding amount. Very poor experience. I have email them many times but they are not providing me any resonable response.
Even i have communicate the same things via email as well and tried zoomcar number as well but both are not working well. Zoomcar customer support has been notified about the posted complaint. Verified Support Feb 13, 2019 Zoomcar Customer Care's response Hello Murlidahr, Greetings! Please accept our apologies for the inconvenience caused. Upon checking, we see that the refund has been created through IMPS, the link shall be shared to the registered email ID in 24 hours. Kindly log into your Zoomcar account on the website and then click on the link. On the landing page, please add your bank credentials and submit. The refund amount shall be instantly transferred to your bank account or you can log in through the app. Navigate to your completed bookings page. Under the respective booking, you shall find the option "Get refund". Click on the same and add your bank credentials. Once done, within 24 hours, the amount shall reflect in your bank account. Regards, Ramya. S | |||||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Greetings!
We are sorry if there is a delay in refund. Kindly share the booking ID to have a check and update you with the refund.
Regards,
Imran
Zoomcar