[Resolved] Zoom Car — to end the trip of some unknown cycle that got unlocked

Naga Jyotsna

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I by mistakely unlocked some unknown cycle of zoomcar at iitm by entering a wrong qr code. And i havent found that cycle and neither used it and im losing my amount. I am unable to end my trip may be for the reason that it is not locked. So please assist me for ending this trip. And also if possible please try returning my amount.

Thanks in advance

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Feb 15, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

Zoomcar Customer Care's response Hello Jyotsna,

Greetings!

Thank you for reaching out to us. We are sorry that you were unable to end the trip from your end. Request you to please share the cycle number for us to do the needful.

Regards
Wasim
Zoomcar