[Resolved] Zoom Car — transaction failure in zoom car booking | |
Hello sir, I tried to make a booking for a maruti swift (Red color) pick up from bangalore from 31.05.2019 11 a. M to 01.05.2019 11 a. M @ rs.2252 for 240 kilometers free. The total charges were rs.5252 (Rs.2252 + rs.3000 as security deposit). The mode of payment was through net banking through sbi. The payment process was successful, the amount was debited from my account. I have attached the screenshots of my account statement with the narration for the transaction. But it was stated as "payment failure" when i was reverted back to zoomcar page. Kindly look into the issue and let me know when the refund would be processed. Was this information helpful? | |
Jul 4, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jun 02, 2019 Zoomcar Customer Care's response Hello Abin, Greetings! We are sorry for the trouble caused. Thank you for notifying us. Regard Wasim Zoomcar | |
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