[Resolved]  Zoom Car — trip is not ended

Address:Pune, Maharashtra, 411005

I have completed my trip of pedal service cycle number= 103177. When i am pressing the end trip button on app after perfectly locking the cycle, trip is not ended. It will continue to measure the distance. I have done everything perfectly.
3 or 4 cycles are also parked at that place. Now they are charged with outstanding amount also. I have mailed them also but they are giving same reply every time that lock the cycle then press end trip and i have done exactly same thing.
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Mar 24, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2018
Zoomcar Customer Care's response
Hello User,

Greetings!

We are sorry for the trouble caused. Please send us an email through our contact us page. The concerned team shall revert to the email. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Wasim
Zoomcar
Complaint comments 

Comments

Complaining about not receiving the refund for your booking order (JPS6THNVE)
Kindly look in this matter and do the needful.

I had booked a car on 9/1/2018. Refund status shows its done but till date I have not received the amount. Many times I ve mailed about this attaching my bank account statement.I have received part amount of it. I have attached the booking details. Please resolve the issue as soon as possible

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