[Resolved] Zoom Car — trip is not ending and charged to the extreme level

Syed Mubasheer

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700101
Website:	zoom car

I have started the trip and when i locked it near pedl station it is not ending the trip, i have been charging for it now. It almost reached 500 plus. This is some serious kinda issue try to solve it asap and take necessary action, all the money which was in pytm has been charged for no use yet the trip has not ended i tried to end it continuously yet it didn't allow me to end it. Now its not even letting me to end it and asking for extending the trip and charges are increasing with time.

Please take action asap

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Nov 24, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

Zoomcar Customer Care's response Hello Syed,

Greetings!

We are sorry for the trouble caused. Kindly share the below details for us to have the issue checked.

Cycle #:
City:
Email ID:
Contact#:

Regards,
Appachu
Zoomcar