[Resolved]  Zoom Car — trip not ending being charged help!

Cycle no. 3182894
I parked the cycle but before my trip ended someone took the cycle. So help me. I don't want to be charged for no reason. The app tells me to lock the bike. But now i am not near the bike. So i can't lock it. Help asap. I cannot reach to my bike now and lock it into a pedal station. I travel on a daily basis. So i won't be home until eve. And that bike didn't end trip before someone other came and took it. I had locked it before leaving so that means other trip would have been started. Help me or refund my money. Make it asap. So i won't get charged.