[Resolved] Zoom Car — trip not ending extra money has been charged. | |||
I started a trip on cycle no 3240213 and tried to end the trip on given pedl. Station. But trip was not endimg and they charged extra 3 rupee for extra timing which got over. I believe they are doing it with all other as well and its there strategy to earn more by making fool out of consumer. Its not about money but if you cheat peoples you arr not going to succeed. I am attaching a proof of screenshot which i tried before 10 min to end the trip. Was this information helpful? | |||
Dec 3, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 24, 2018 Zoomcar Customer Care's response Hello Balkrishna, Greetings! We apologize for the inconvenience caused. We request you follow the below steps for us to check on the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Sowmya Zoomcar | |||
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