[Resolved]  Zoom Car — trip not ending for pedal cycle

Address:Kolkata, West Bengal
Website:Zoomcar

Sir my trip started but the cycle did not unlock. Even the trip is not ending. The cycle is parked at a pedl point and locked still the trip is not ending. It is continuously charging the money for the trip. Cycle no. 100068.
The cycle is parked at the pedl point so kindly end my trip from your side as soon as possible and do refund the extra charges imposed.
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Mar 10, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2018
Zoomcar Customer Care's response
Hello Ritu,

Greetings!

We are sorry for the inconvenience caused. Request you to write to us through our contact us page on the application or website to end the trip or for any refund issue.

Regards,
Wasim
Zoomcar
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