[Resolved] Zoom Car — unable to end ride | |||
Hi team, I booked a cycle 3220696 stationed at my office location & used it for around 10 minutes, but unable to end trip from last one hour. I am being charged for 3rd 30 minutes ride as well. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority. Cycle number-3220696 Name - ashish Area - dlf 1 new town kolkata Was this information helpful? | |||
Jan 7, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 05, 2018 Zoomcar Customer Care's response Hello Ashish, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Appachu Zoomcar | |||
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Amt 3000 not refunded it's been two months ... waiting for it
Ph [protected]
Greetings!
We are sorry to know that you have not received the refund. Please share the booking ID for us to check the refund status.
Regards
Appachu
Zoomcar