Zoom Car — unable to end the trip because of lock issue

Address:

Pune, Maharashtra, 411007

Booked cycle no 101289
We have faced a lot of problem with the lock tried taking it to different stations because it was giving a message find nearby station.
No helpline number no such faq on the website and no other help
We have wasted our 3 hours with that lock issue created such lock problem
Much annoyed with these thing.
Also we r being charged uptill now.
Request you to end the trip from your side.