[Resolved]  Zoom Car — unable to end trip bicycle number 3231213

Address:Pune, Maharashtra, 411007

I have used bicycle trip for 16 minutes. Bicycle number 3231213 in aundh location. Due to parking full message i am unable to end my trip. I have used it only for 16 minutes but still now it is continuing counting more than 11hr.

Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority.

Bicycle number 3231213
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Jan 19, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2018
Zoomcar Customer Care's response
Hello User,

Greetings!

We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

Regards,
Appachu
Zoomcar
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