[Resolved] Zoom Car — unable to end trip for cycle no 102537

Teja Anupoju

from Hyderabad, Telangana

Address:

500032

Hi sir,
Yesterday at 3:49 pm when i tried to unlock the cycle with no. 102537 at divya sai women's hostel, it did not unlocked, however trip was started. I tried to end trip but trip didn't end. Even now, i am getting charged against an open trip of pedl, even if i am not using the cycle. Please end the trip. Yesterday only i raised a complaint and sent a mail. But there's no response from your team. Please respond quickly.

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Mar 17, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Zoomcar Customer Care's response Hello Teja,

Greetings!

Please accept our sincere apologies for the inconvenience caused. Upon checking we see that the trip has been ended.

Regards,
Kiran.S

Jan 30, 2018

Updated by Teja Anupoju Still it is showing payment in my account, which is not used by me.please check it.if the payment still like that, next time i won't be able to use PEDL.

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Comments

Teja Anupoju

from Hyderabad, Telangana

Still it is showing payment in my account, which is not used by me.please check it.if the payment still like that, next time i won't be able to use PEDL.