[Resolved] Zoom Car — unable to end trip in pedl cycle

[Resolved] Zoom Car — unable to end trip in pedl cycle

S Siddaram Handral from Pune, Maharashtra

Hi, As is used pedl cycle for 5min after that i am trying to complete by trim but due to more cycles in stop i am unable to end the trip for next 1 hour. Because of delay in ending trip i lost 20 rupees. When i start my trip from source to destination how could i know that how many cycles are there in destination point and because of this i can't end the trip in destination. This is worst service to end the trip. There is no emergency contact. Was this information helpful? No (0) Yes (0)
Jan 4, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 29, 2018 Zoomcar Customer Care's response Hello Siddaram, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Appachu Zoomcar Dec 01, 2018 Updated by Siddaram Handral HI, Thanks for valuable response, As there is no satisfactory information and no online help option there. And because of problem in trip end extra money has been deducted from my account so please do the needful. Regards Siddaram Dec 02, 2018 Updated by Siddaram Handral Hi Thanks, I have received back the extra deducted money.
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