[Resolved] Zoom Car — unable to end trip on pedl zoomcar and unnecessary charging | |||
I booked cycle 3227063 from pedal station near to wadia college pune 411001. Cycle lock was not working that's why after scanning qr code cycle lock was not open but application is showing that trip is started.. Due to lock issue i am unable to end the trip and company is unnecessarily charging me for that.. Kindly have look on issue and help resolving on priority. Was this information helpful? | |||
Dec 20, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 15, 2018 Zoomcar Customer Care's response Hello User, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps and raise your concern. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Imran Zoomcar | |||
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