[Resolved]  Zoom Car — unable to end trip pedl shivaji nagar

Hello good evening this is to bring to your kind notice that i am giving this complaint regarding this zoomcar pedal rent a bike request i had rented the bike at 8:00 p. M. On 31st july 2018 and my ride was maximum drive till 5 minutes only which should have been charged only 3 rupees and it ended at 85 or maybe 8:10 p. M. Of 31st july 2018 the location is in pune the trip was near shivaji nagar area railway station unfortunately i had also locked it and it showed a blue beeping sound also but as i have seen right now it is still continuing i am the payment has been cutting continuously i need to stop that kindly help me with it

Cycle no. 101497
Location shivaji nagar pune
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Sep 9, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2018
Zoomcar Customer Care's response
Hello Ashima,

Greetings!

Please accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.

Regards,
Rohit
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