[Resolved] Zoom Car — unable to lock the cycle

Rinku Bansal

from Madgaon, Goa

Address:	Pune, Maharashtra, 411007
Website:	Zoomcar.com

I booked cycle 103397 from baner, pune and returning after 25 mins at aundh, pune, but am not able to lock the cycle with slider hence not able to end the trip. They haven't provided any contact to support. I mailed them regarding this but didn't got any reply from them. Now don't know what to do. Already frustrated standing from last 1.5 hour at pedl station. Very poor service. Don't know if i left cycle at there and some1 stole from there, who will be responsible for that.
Please take necessary action so it will help further peoples.

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Jul 27, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2018

Zoomcar Customer Care's response Hello Rinku,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.

Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Appachu
Zoomcar