[Resolved] Zoom Car — unable to unlock bike physical

asha pc

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560068
Website:	Zoomcar

I am asha, from bangalore

On june 3rd i tried unlock the bicycle but failed physically unlock so i have ended the trip and raised the complaint.. Till now my complaint hasn't resolved.. Worst part is until they close the previous complaint we cannot hire bicycle..
Team please do something allow me to book cycle sent emails multiple times and for god sake update ur procedure to user friendly
Bike number 100333

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Jul 9, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

Zoomcar Customer Care's response Hello Asha,

Greetings!

Please accept our apologies for the trouble caused. Kindly send an email through our contact us page for our team to have a check and do the needful.

Regards,
Ramya.S