[Resolved] Zoom Car — unable to unlock the cycle as well as unable to end trip on pedl zoomcar

KIRAN N B

from Surat, Gujarat

Address:	Bangalore, Karnataka, 560068
Website:	pedl.zoomcar.com

I have scanned the qr code from the cycle and it show cycle is unlocked but when i actually tried to unlock its not unlocked tried for 5 min but not able to unlock and after that tried to end the trip that is also not working and i just left the place that trip is still running and unable to end this.

Name : kiran n b
Cycle no : 102921
Station : near sri sri tennis academy (Iti layout hsr 7th sector)

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Feb 16, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Zoomcar Customer Care's response Hello Kiran,

Greetings!

We are sorry that you are unable to end the trip. We have ended the trip from our end.

Regard
Wasim