[Resolved]  Zoom Car — unauthorized driving licence use

Address:Mumbai City, Maharashtra, 400049

This is to bring into your notice that one of my friend is using my driving license in his zoomcar account. I request you to kindly remove my driving license from his account or delete his account. I called on your customer service number several times but they haven't removed it neither deleted his account. If something went wrong in future i will not be responsible. Zoomcar will be responsible as they didn't called me before approving my license for someone else account, just on the basis of my drving license image they approved it without doing any background verification. I have requested your customer representatives many times but they are not taking any action. This is leading me alot of mental pain. I request you to look into this issue.
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Feb 19, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
Zoomcar Customer Care's response
Hello User,

Greetings!

Please share the email ID for us to have the above issue checked.
Regards,
Appachu
Zoomcar
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