[Resolved] Zoom Car — unfair charges

Monika Kadumu

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600073
Website:	www.zoomcar.com

When i had taken the car, the zoom car executive had checklisted the car and asked us to leave. And after dropping the car, the zoomcar executive had not told us about the missing of jacky in the car. I had even got a message around 03:05 am in the midnight informing that there are no outstanding amount. And in the morning after 10 am i got a message stating that the outstanding amount is 3, 000. This is completely unfair. I want to complaint against zoom cars.

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Jan 4, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Zoomcar Customer Care's response Hello Monika,

Greetings!

We are sorry to know about the charges levied on your booking.

Kindly share your booking ID for our reference, so that we can check on the complaint that you have raised regarding the charges.

Awaiting your response.

Regards,
Sowmya