[Resolved]  Zoom Car — uninformed and unfair charges deducted from security deposit

Address:

Bhopal, Madhya Pradesh

I booked zoomcar on saturday 8th feb 2020. While taking the car i checked the fuel level and uploaded the picture of the same in the zoom car application on my phone, i refueled the car for my journey and later when i returned the car, i gave back the car with the same level of fuel. Both the pictures before and after the journey show the same fuel level in the car. While returning back my security deposit zoom car india has not returned my complete security deposit saying that they spent rs 576 for refueling the vehicle.
According to their policy, there was no one around while i took the vehicle so as they say i uploaded the pictures directly to zoom car india.
The fault was not mine, the fuel level was initially low when i got the car, but i still returned the car with more fuel, still they charged me extra, it wasn't my fault, it was actually the fault of the caretakers of the cars at zoomcar, unnecessarily i was charged rs576 more. This is unfair.