[Resolved] Zoom Car — unnecessary blaming me

Abhi2504

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452010
Website:	Zoomcar india

Hi team,
This is to keep you posted that it is so common for them, customers ko pareshan kro and customers will pay for what zoomcar want,
I book a car from zoom indore pick it from parking when there executive bring me the car i look at the i said that executive tyre damage
Already i sent a mail for the same many time but no any proper resolution provide by the zoom care than i was tweet the mr greg moran for same issue i don't have onther option please do the needful and provide me better resolution
Than can u belive the same tyre got punctured within 10 to 15 kms, and after puncture i changed it immediately after completed my trip zoom is directly blaming me for that damage from my end and showing outstanding amount 4000 rs in my account which is not accepted by me please look into this matter please look into the matter

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Sep 9, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

Zoomcar Customer Care's response Hello Abhi,

Greetings!

Please accept our apologies for any inconvenience caused. Please let us know the booking details for us to have a check and do the needful.

Aug 04, 2018

Updated by Abhi2504 I can't accept your apology for the same lots of stress and torcher from zoomcar last 10 days and behave rudely by the customer care executive who are calling me please check and do the needful