[Resolved]  Zoom Car — unnecessary charges

Address:560078

Recently i had hire zoomcar for just to drive 50-60km. First of all i had to fight very much to get approve my dl since they were rejecting saying duplicate licence to my original one. They have really worst car demage policy, even if you make a single tiny scratch they will charge you huge, even if you do hard demage, you are going to regret in your life, that kind of charge they will put in. Though they will be claiming from the insurance. Basically you will lost your deposite as well, either they will give you 10-15 back by applying many fake charges, something like cleaning, repair etc. Etc. So never ever hire zoomcar. Not at all worth.
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Sep 1, 2017
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
Zoomcar Customer Care's response
Hello User,

Greetings!

We understand your disappointment here and we do not needlessly charge our customers. Kindly note, you will be charged as per the policy, however, please share your booking details for us to check the charges levied on the booking.

Regards,
Zoomcar
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    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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