[Resolved] Zoom Car — unnecessary charges | |||
My name is elisha chrisbel, the booking id: jps64xajb, i booked zoomcar on 8th nov, and i've been charged with missing documents and cleaning charges adding up to 3000 rupees. These are charged for something i didn't have nothing to do with. Why am i charged, and i'd like you to kindly check it through and exempt me from these false charges. Thank you! Was this information helpful? | |||
Dec 16, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 Zoomcar Customer Care's response Hello Elisha, Greetings! We apologize for the inconvenience caused. Upon checking we see the necessary changes have been done under your booking and reversed the cleaning charges and lost document charges., as the charges were invalid. Regards, Imran Zoomcar | |||
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