[Resolved]  Zoom Car — unnecessary fees taxed

Address:302, pleasant boulevard, 3rd main, Ashwini layout, eijipura, 560047

I got charged for an accessible amount if 5k as inconvenience fees, without any breakup. There is no logical explanation about the fees charged as all the criteria were met. On top of this there is no way i could reach out to zoomcar executive to discuss the same matter. I tried all their forums and numbers but no luck. Now zoomcar is threatening me over mails that they will take legal action and that my stuff could be confiscated. This is anarchy. The last time i thought we were living in a free country with democracy
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Aug 14, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Zoomcar Customer Care's response
Hello Saket,

Greetings!

We are sorry to know that there is a discrepancy in the charges, please share the booking ID for us to have the issue checked.

Regards,
Appachu
Zoomcar
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