[Resolved] Zoom Car — unnecessary inconvenience fee

Ajay kadiam

from Bengaluru, Karnataka

Address:

560066

I have booked zoom car baleno, for 5hours 30mins, i have parked the car at the same place from where i have picked and not even a single damage has occured other than the previous condition of the car and now i have got message saying you have been charged inconvenience fee of rs5000, this is not at all correct i have double checked the car and there is no damage i had made other than existing once, which i have seen on the time of booking.

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Apr 19, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Mar 16, 2019

Updated by Ajay kadiam Even the customer care number was not getting connected.

Verified Support

Mar 19, 2019

Zoomcar Customer Care's response Hello Ajay,

Greetings!

We are sorry to know that there is a discrepancy in the charges, please share the booking ID for us to have a check.

Regards,
Appachu
Zoomcar