[Resolved]  Zoom Car — unnecessary inconvenience fee charged

Address:Hyderabad, Telangana, 500028

Even after parking the vehicle at same location in clean condition and without any damage caused by me, zoomcar is asking to pay 7000rs as inconvenience fee. I cannot understand why they forcing me to pay such hefty amount without any reason as i parked at same location and did not cause any damage. They are harassing me mentally. My total booking charges were only 2004rs.
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Sep 16, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Aug 09, 2019
Updated by Abdul Majid
Booking ID : JPS6XMZO7

Verified Support
Aug 14, 2019
Zoomcar Customer Care's response
Hello Abdul,

Greetings!

We are sorry to know about the discrepancy in the billing. We did have a check and see that the charge levied on the booking is invalid. Hence, we have reversed the charge.

Regards,
Ramya.S
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