[Resolved]  Zoom Car — unprofessional and rude staff

Address:500016
Website:ZoomCar

I am unhappy with the experience I had yesterday with your staff (booking JPS64J8H6). He was unprofessional, mannerless and dnt had common sense. I dnt board the cab because of his behaviour yet i have been charged for it...
There was a function in my home and I had booked for it. The amount of inconvenience and time i had to re-invest in arranging the cab on this important day of mine is something Zoom Team cannot pay.. I am always concerned about customer service but he was so cheap and disgusting... I have been a good customer and always been a promoter.. Zoom Car have not only lost one customer but all of them whom I used to suggest about it... #ZoomCar #Dissatisfied_customer.

Regards,
Jahangir
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Aug 22, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Zoomcar Customer Care's response
Hello Jahangir,

Greetings!

We are sorry for the inconvenience caused.

We believe that our team already shared an update regarding the above escalation raised.

Regards,
Ramya. S
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