Zoom Car — unsuccessful in ending the trip | |||||
I took a pedl bicycle at 7:53 pm yesterday night (March 4 2018) from he quarters at iisc. After 25 minutes of ride, i tried to park it back and end the trip. It gave message that parking full, try other pedl stations. I went around to 3 pedl stations to end the trip but to no avail. At the last station, when i ended the trip near ne quarters, by manually locking the bicycle. The sensor was not working and i could not unlock the cycle. My many attempts to unlock, end the trip did not succeed. Also end trip resulted in failure message "timed out pls try again". I wasted more than 30 minutes, Now my zoom car account shows pay rs 19 to continue using the pedl. Case 739043 - 'bad experience. Tried 3 pedl stations to end the trip, still could not end, have licked the cycle. I rode only for 25 minutes and struggling last 30 minutes to end the trip. Also tried to unlock after locking that also is not functioning. The cycle is at ne qtrs of iisc at pedal station. Kindly end the trip with 30 minutes use.' Was this information helpful? | |||||
Zoomcar customer support has been notified about the posted complaint. | |||||
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