[Resolved] Zoom Car — *urgent* unable to end trip # 3226629 | |||
I have used pedl yesterday #3226629 for 10 mins trip and since then we are unable to end the trip. This is second time i am facing similar issue without resolution. Tried to get in touch with help support but no response since last 24 hours. Amount payable is rs 3 but now it's reflecting rs 450 Also i see the deductionof rs 30 from previous trip, can someone explain me that as well? Can someone urgently look into this last trip of mine with pedl Was this information helpful? | |||
Nov 30, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 22, 2018 Zoomcar Customer Care's response Hello Abhishek, Greetings! We would request you follow the below steps and raise your concern. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regard Wasim Zoomcar | |||
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Greetings!
We would request you follow the below steps and raise your concern.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regard
Wasim
Zoomcar