Zoom Car — Vehicle breakdown for more than two days for 7 days booking

Address:Bangalore, Karnataka, 560038
Website:www.zoomcar.com

My booking id is: jps6vfqfn, i had booked ecosport for 7 days for vacation. Only problem was with tyre which was not noticeable at when i took vehicle.

Vehicle was breakdown for more than 48 hours and informed to zoom car's customer care they did not help on the way & told that they do not have service in that area. After coming back to bangalore i have handed over vehicle to zoom car & requested to waive-off 2 days charges but zoom car is ont responding, whenever i call them they say, they'll arrange a call back... But i have not received any call & resolution to issue. Service is not good, only concept is awesome.
Was this information helpful?
No (0)
Yes (0)
Zoomcar customer support has been notified about the posted complaint.
Jan 03, 2017
Updated by Shourya AashishRathor
Booking ID: jps6vfqfn
Complaint comments 

Comments

No updates from Zoomcar. They don't answer properly & saying that they'll arrange a call back by senior team members. But they do not call back. Very bad attitude.
No update

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5659
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information