[Resolved] Zoom Car — vehicle damage fee | |
I am a regular zoomer and have driven over 2000 kms and done 8 bookings. Took a zoom hop service from chennai to cbe booking id (Jps6boejl). I have been charged 4000 for damage i am sure that i drove it carefully and it would't have happened. I took it by 11 p. M. It was dark and was not able to check for the previous damage and photograph thoroughly as i am used to zoomcar. Please look into it and my account is blocked from further bookings. Was this information helpful? | |
May 28, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Apr 26, 2019 Zoomcar Customer Care's response Hello Shali, Greetings! We understand your concern here. We did check and see that the front bumper was damaged during your trip. Hence, we have levied the charge on the booking. We regret we will not be able to reverse the charge here. Regards, Ramya. S | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5657
Pending
12
Resolved
2592
View all 5657 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment