[Resolved]  Zoom Car — vital damage which you did not share what kind of vital damage

Address:

Bangalore, Karnataka, 122017

Dear ZoomCar,
I have been complaining you since the end trip. Though i have paid all the liability but you willful false charges are haunting customers around country.
Few points i would like to share:
1) I Had booked i20 elite but what i have been delivered/asked me to pick from abandoned place was i20 estra with serious damages on car. My booking id is JPS6BA6RK.
2) The car was not up to mark and its left hand side bumper was damaged and torn off before i picked car. I have photographs and shared with you so many times.
3) Zoomcar asked me to drop the car at same parking where i picked, that place was not have any proper parking and car had to leave on stones rumbles.
4) when i dropped car i gave feedback of bad condition of the car which does not even have breaks. In stead of showing concern and making a polite sorry note you suddenly lieved 4000 penalty.
5) I agreed to pat but i wanted to know the proof. The grounds on which you charged me but to no avail from your side
6) No intimation was given to me but served a legal notice.
7) I tried to contacr customer care regarding issue but could not succeed.
8) I have filed a consumer complaint along the bills which you did not provide till yet.
Choice is yours, you want to do business or want to just loose customers like me who books cab/rental car for works, not for pleasure.

Thank you