[Resolved]  Zoom Car — Where is my money

Hello,
Dear sir/madam

I booked a zoom car through car app on 23th march (Booking id : jps6n36p8).

Same day within an hour of booking had cancelled because of during the lockdown problem.

I called to zoom cars customer service about cancellation and deposit amount refund. They told me that refunded will be happen within 7 working days.

In app it's show that your refund was processed but i still didn't get my refund amount.

I called many times to customer service centers of zoom cars but they didn't respond properly.

Please file a case against zoom cars.
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Aug 6, 2021
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2020
Zoomcar Customer Care's response
Hello Anil,

Greetings!

Please accept our apologies for the delay in response. We beleive you have received the refund.

Regards,
Appachu
Zoomcar
Aug 06, 2021
Updated by anilvirani
I have not received refund yet. please give my money.
Zoomcar Cheater Company.
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