[Resolved]  Zoom Car — without any issue they may take me extra charges 1500 to 4413

Sir,
This is saket agrawal. I did a booking on 28/01/2019 due to some problem issue i was unable to drop the vehicle at time. Without receiving any call from your side the vehicle is being stopped suddenly at traffic and we have to push the car. We were with the family and somehow suppose if we are in outer area or at highway, we can face any issues. Being this much issue we haven't complaint against you. And you are not bothered about the lives of a customer. What you bother is your car and the money. Our amount increased from 1433 to 4533 without any notifications to us. And even calling you many times on your customer care no. I am not getting any reply from your side.
This is my last mail to you.
Please contact me on [protected] for your problems else i will not be refunding your amount.
Thank you
Was this information helpful?
No (0)
Yes (0)
Apr 13, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2019
Zoomcar Customer Care's response
Hello Saket,

Greetings!

Please accept our sincere apologies for the trouble that you had to go through, and we are sorry if there is any discrepancy in the charges. Kindly share the booking ID to have a check and assist you with the same.

Regard
Wasim
Zoomcar
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5661
    Pending
    11
    Resolved
    2593
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information