[Resolved] Zoom Car — wrong cycle unlocked

Nitin Madhukar Waydande

from Mahad, Maharashtra

Address:

Pune, Maharashtra, 411042

Today around unlocked
a wrong cycle no 102638. The cycle I was going to unlock was 101464. I had takenly entered the last number wrongly.

I had submitted a complaint in the app's help and support and it's been more than 2 hours but still no reply. I even used the customer helpline no but that was a recorded message which keep repeating
the same line again and again. Please help me end my trip asap.

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May 19, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2018

Zoomcar Customer Care's response Hello Nitin,

Greetings!

We are sorry for the trouble caused. Kindly share your registered email ID for our reference. We shall have a check on the email sent and we will resolve the issue on priority.

Regards,
Sowmya