[Resolved]  Zoom Car — wrong damage charges

I have booked zoomcar, and before i started the trip i made a video of the car which clearly shows the scratches and damage, but after i completed the trip the company charged me for the same damage. I made a mail request to the company, but they replied that they will see. And after some days they are sending me recovery notice. Kindly help me in resolving this issue, as its happening for the second time, and their customer care number never connects.