[Resolved] Zoom Car — zap subscription - 6 months up, no delivery of car or return of money

srikaayaacrusade

from Bengaluru, Karnataka

Address:

560049

Hello team,

I had subscribe for zap zoom car which was new platform and paid them on 6th feb 2019 of rs 37398. I have not received single reply on the delivery of the vehicle, any changes in the plan, non-availability of cars it 6 months up. I had dropped a mail for refund since its unable to provide car or service to the customer even no reply for this.

I mailed to zap. [protected]@zomcar.com.

I would just need a refund and please look into take appropriate action.

Regards,
Bhaskar keshava

+1 photos

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Aug 24, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2019

Zoomcar Customer Care's response Hello Bhaskar,

Greetings!

We are sorry as you have not received any update with regard to the delivery of the vehicle and about the refund. Please share the registered email ID and the contact number so that we can reach out to you and assist accordingly.

Regards,
Ramya. S